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Users/customers of Services provided by Edish Network Solutions must accept the terms and conditions of business set out below.

We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should not assume registration of your requested domain name(s) until you have been notified that it has been registered.

The registration and use of your domain name is subject to the terms and conditions of use applied by the relevant naming authority; ICANN in the case of .COM/NET/ORG and Nominet in the case of domain names ending with .UK you shall ensure that you are aware of those terms and conditions and that you comply with them. You shall have no right to bring any claim against us in respect of refusal to register a domain name. Any administration charge paid by you to us shall be non-refundable notwithstanding refusal by the naming authority to register your desired name.

We shall have no liability in respect of the use by you of any domain name; any dispute between you and any other person must be resolved between the parties concerned in such dispute. If any such dispute arises, we shall be entitled, at our discretion and without giving any reason, to withhold, suspend or cancel the domain name. We shall also be entitled to make representations to the relevant naming authority but will not be obliged to take part in any such dispute.

We shall not release any domain to another provider unless full payment for that domain has been received by us. All charges payable by you for the Services shall be in accordance with the scale of charges and rates published from time to time by us on our web site and shall be due and payable in advance of our service provision.

Without prejudice to our other rights and remedies under this Agreement, if any sum payable is not paid on or before the due date, we shall be entitled forthwith to suspend the provision of Services to you.

You shall indemnify us and keep us indemnified and hold us harmless from and against any breach by you of these terms of business and any claim brought against us by a third party resulting from the provision of Services by us to you and your use of the Services.

If you fail to pay any due’s to us as and when they become due, we may suspend the Services and/or terminate this Agreement forthwith without notice to you.

If you break any of these terms and conditions and you fail to correct the breach within seven (7) days following written notice from us specifying the breach, we may terminate this Agreement forthwith.

If you are a company and you go into insolvent liquidation or suffer the appointment of an administrator or administrative receiver or enter into a voluntary arrangement with your creditors, we shall be entitled to terminate this Agreement forthwith.

On termination of this Agreement or suspension of the Services we shall be entitled immediately to block your Web Site and to remove all data located on it. We shall be entitled to delete all such data but we may, at our discretion, hold such data for such period as we may decide to allow you to collect it at your expense, subject to payment in full of any amounts withstanding and payable to us.

Edish Network Solutions is not responsible for any damages your business may suffer. Edish Network Solutions does not make implied or written warranties for any of our services. Edish Network Solutions denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Edish Network Solutions.

Affiliates

Affiliates may not mask, hide or modify the affiliate link. It must be used as displayed in the client area.

You may not spam or advertise in areas or sections of websites that breach the rules of the displaying site. Doing so will result in the link being reported.

The affiliate system may not be used to receive a discount on packages ordered for yourself. Any credit or earnings we deem to be suspicious will be removed without warning and not re-added.

Refund Policy

If you are unsatisfied with any aspect of our service, please contact our support department who will attempt to rectify the situation on priority basis. If the problem cannot be fixed and you are still unsatisfied with the service you are entitled to a refund within 30 days. There are no refunds past the 30 days period.

Refunds are not available for .COM, .NET, .ORG or any other domain names, SSL Certificates, Domain Transfer In fees, Domain Transfer Out fees, or any other products or services provided by Edish Network Solutions through other companies.

No refunds are provided for VPS or Dedicated servers under any circumstances.

No refunds will be made if we terminate your hosting or other services due to violation of our Acceptable Use Policy or any other violation of our Terms and Conditions, except as may be provided therein. This does not affect your statutory rights.

Credit on your account cannot be refunded and must be used for purchases and renewals.

Dedicated servers are except from the 30 day refund. Refunds will be issued at our discretion. Setup fees are non-refundable.

Accounts purchased under a promotion, with or without a promo code, are excluded from the 30 day money back guarantee.

Any funds sent to Edish Network Solutions which are in excess of the amount owed can only be reimbursed in credit and cannot be refunded.

SLA Conditions

  • If your service drops below 99% uptime in any given month you will be credited with one free month. This must be claimed within 7 days of our monitoring dropping below this level.
  • Any planned maintenance work is except from this guarantee and will be ignored. Dedicated servers currently have no SLA.
  • Uptime level is calculated by our status page and monitors only.
  • Downtime occurring due to natural disasters or DDoS attacks against the network do not count towards the SLA calculations.

Delivery of Services

Immediately upon successful payment you will receive an automated receipt from our systems. Please print an retain a copy of this and retain in a safe place for future reference.

Your unique customer username will be on this receipt and should be used for an enquires to Edish Network Solutions.

Please note that we aim to deliver all goods as soon as signup is complete. If we will be unable to adhere to this you will be informed via email or telephone or both. Payment will be deducted when services are delivered.

All orders are delivered electronically via email, if you have any questions about your order please contact us at support@edish.net

Edish Network Solutions aims to respond to all enquiries within 2 hours.

Our trading hours are 365 Days a Year, 24/7. Normally we will respond within 2 hours of receiving your enquiry.

The services available on this site are subject to both export and or import restrictions.

Please check regulations in the country you are in to see if these products are allowed for import into your country.

We will not add charges to customers using either VISA or MasterCard card schemes. The final price will be the same regardless of payment method

Web Hosting

These Terms of Service and Acceptable Use Policies (“Terms and Policies“) are an essential part of your relationship with Edish Network Solutions. By using your Edish Network Solutions account, you agree to all of the Terms and Policies set out in this document.

Shoutcast Servers

Unmetered transfer is subject to a Fair Usage Policy. If we feel you are using an excessive amount of bandwidth we reserve the right to change or terminate your service. You will always be contacted prior to termination.

You may not attempt to modify, change, or rewrite the shout-cast start page under any circumstances.

Revisions to this acceptable use policy

Edish Network Solutions reserves the right to revise, amend, or modify this Terms of Service & SLA and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with our TOS (Terms of Service).

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